If you use “this website” you agree to be bound by these terms and conditions.

1. Background and Definitions

1.1 This Website is designed and hosted on behalf of Red Geranium Co. who provide some of the information which is on this Website.

1.2 In these terms and conditions: “we” , “our” and “us” means Red Geranium Co.

2. Access to the Website and content

2.1 The information provided on the Website is not in any way an invitation or recommendation to buy any products or services featured and you should seek appropriate independent advice.

2.2 We will endeavour to allow uninterrupted access to the Website, but access to the Website may be suspended, restricted or terminated at any time.

2.3 We assumes no responsibility for the contents of any other website to which the Website has links.

3. Intellectual Property

3.1 The copyright in the material contained in the Website, text and graphics, and their selection and arrangement, and all software compilations, underlying source code and software (including applets) belongs to us or the providers of such information. All rights are reserved. None of this material may be reproduced or redistributed without our written permission. You may, however, download or print a single copy for your own non-commercial off-line viewing.

3.2 Product and company names mentioned on this website may be the trademarks or registered trademarks of their respective owners.

4. Exclusions of liability

4.1 We use reasonable endeavours to ensure that the data on the Website is accurate and to correct any errors or omissions as soon as practicable after being notified of them. We do not monitor, verify or endorse information submitted by third parties for posting on the Website and you should be aware that such information may be inaccurate, incomplete or out of date. To the extent permitted by applicable law, we disclaims all warranties and representations (whether express or implied) as to the accuracy of any information contained on the Website. We do not guarantee that the Website will be fault free and neither will accept liability for any errors or omissions.

4.2 Due to the nature of electronic transmission of data over the internet, and the number of users by whom data is posted on to the Website, any liability we may have for any losses or claims arising from an inability to access the Website, or from any use of the Website or reliance on the data transmitted using the Website, is excluded to the fullest extent permissible by law. In no event shall we be liable for any loss of profit, revenues, goodwill, opportunity, business, anticipated savings or other indirect or consequential loss of any kind in contract, tort (including negligence) or otherwise arising out of use of the Websites, save where such liability cannot be excluded by law.

4.3 We not give any warranty that the Website is free from viruses or anything else which may have a harmful effect on any technology.

5. Exclusion of liability for suppliers’ goods and services

5.1 You may obtain services from us following your use of this Website. Our standard terms and conditions are in the letter of  engagement letter which should be provided to you at the time of engaging us, and you should check that you agree to those terms and conditions before ordering any services and goods.

6. User name and password

6.1 On registering with this Website, you are issued with a user name and password which must be used in order to access certain restricted parts of the Websites. The user name and password are personal to you and are not transferable.

6.2 Your name and password are the methods used by us to identify you and so are very important. You are responsible for all information posted on the Website by anyone using your user name and password and any payments due for services accessed through the Website by anyone using your user name and password. Any breach of security of a user name and password should be notified to us immediately.

7. Payment

7.1 You shall pay within 30 days of receipt of an invoice charges incurred by you at the rates in effect when such charges are incurred. You shall also pay all applicable taxes related to charges made for the use of the Websites at the same time.

7.2 If you fail to pay within the time stipulated above, Sift shall be entitled to charge you interest at 4% above the base rate at the relevant time of LloydsTSB. Such interest shall accrue daily and be compounded monthly. In addition, Sift may suspend your access to and use of the Websites.

8. Termination

8.1 We may terminate your access to the Websites and the services within them on not less than three days’ written notice to you.

8.2 All disclaimers, indemnities and exclusions in these terms and conditions shall survive termination of your access to either of the Websites for any reason.

9. General

9.1 If any provision of these terms and conditions is held to be unlawful, invalid or unenforceable, that provision shall be deemed severed and the validity and enforceability of the remaining provisions of these terms and conditions shall not be affected.

9.2 We may modify these terms and conditions at any time by publishing the modified terms and conditions on this Website. Any modifications shall take effect 3 days after posting on this Website.

10. Governing law

10.1 These terms and conditions are governed by and to be construed in accordance with English law.

10.2 Any disputes shall be subject to the exclusive jurisdiction of the English courts.

Order Forms

We request information from users on our order forms. Users have to provide contact information (such as name and delivery address) and financial information (such as credit card number and expiry date). This information is used for billing purposes and to fulfil customer orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

Surveys & Contests

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose any information requested. Information requested may include contact information (such as name and delivery address), and demographic information (such as postcode, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the functionality of the site.

Security

This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (such as credit card number), that information is taken by paypal and is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as our checkout, the lock icon on the bottom of Web browsers such as Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, as will be the case for most of the time that a user is browsing the web.

If you have any questions about the security at our website, you can send an email to rachel@redgeraniumco.co.uk

Correcting/Updating Personal Information

If a user’s personally identifiable information changes (such as your postcode), or if a user no longer desires our service, we will endeavour to provide a way to correct, update or remove that user’s personal data provided to us. This can usually be done by sending an email to rachel@redgeraniumco.co.uk

Notification of Changes

If we decide to change our privacy policy, we will post those changes on this page so our users are always aware of the information we collect and how we use it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

If you register as a user of the website you will be asked for some basic information. Please note that registration is not required for all areas of the website, however we do encourage you to register in order to gain full access to the website content/information and online services. There are technological and operational security systems in place that provide protection for personally identifiable information from loss or misuse.

Where links are provided to other websites it should be noted that they are not and cannot be governed by our Privacy Statement. We cannot guarantee your privacy when you access other websites through any link provided on this  website.